Bluebeam Revu Maintenance is an annual maintenance program for Bluebeam Revu Software and available for all users when you purchase new Bluebeam licenses. Why do you need it?
Here are our FAQ’s and info on why you need it and what is offered with the Bluebeam maintenance and support:
What is included when I purchase Maintenance?
With active Maintenance you’ll receive access to direct phone and email support with our experienced Technical Support staff during regular business hours, the ability to easily upload and distribute mobile-optimized drawings to any device in the field with Bluebeam Drawings*, and free upgrades to the latest version of Revu while your term is active.
*Drawings are optimized using the United States National CAD Standard® (NCS).
How can I purchase Maintenance?
Maintenance is available at the time of purchase and renewable every year. Maintenance can be purchased through our webstore and with your reseller. Please contact us or your reseller if you forgot to buy Maintenance.
Does Maintenance include training?
No, it doesn’t, however, there are free training videos on our Knowledge Center and we host Events like free webinars on an ongoing basis.
If you are looking for something more personalized, we also offer both In-Person and Online Training as well as a self-paced and on-demand training option with Bluebeam University. If you have training questions, you can contact us.
How do I know if I have Maintenance?
If you have Maintenance, it will be listed on the license certificate you received when the software was purchased. If you are unable to find this email, you can contact us.
How much is the Bluebeam Maintenance?
Maintenance pricing varies on the type of Bluebeam Software you purchase.
Revu Standard
Revu CAD
Revu eXtreme
$99 per seat/year
$119 per seat/year
$149 per seat/year
What are my support options without Maintenance?
1. For as long as your software is in Core Support, you will have access to any bug fixes released on that version.
2. You will have access to our growing database of how-to, troubleshooting, and training materials located on our Knowledge Center, as well as our free webinars.
Yesterday I read a couple of blog posts that I mustshare with my fellow Revit users…
First and foremost, as the MEP guy here at Microsol Resources, I was focusing on MEP-related content and found this MEP Connectors and Revit Architecture post by Doug Bowers last November. I started reading it, but before I could finish the first paragraph, something caught my eye…”A previous blog post lists each of the family templates installed with the various Revit packages,” so I clicked through and am so glad I did! The post from October 2011 is entitled Templates Provided with Revit 2012 and contains a link to a PDF that I feel is a very valuable reference for any Revit 2012 user.
As the MEP guy, I was shocked to learn that Revit MEP 2012 does not include many MEP-specific family templates that a MEP user might expect to find in his/her product. You can review the PDF for a complete comparison matrix, but the following is worth mentioning: Electrical Equipment, Electrical Fixture, Lighting Fixture, Linear Lighting Fixture, Mechanical Equipment, Plumbing Fixture, Specialty Equipment, and Spot Lighting Fixture.
Once I reviewed Doug’s list, I decided to compare the content of all Revit 2011, 2012, and 2013 products. What I found, and what makes this even more interesting, is that the family templates listed above were included with 2011! So, what happened in 2012? I can’t answer that question, but the good news is the templates are back in 2013. See below for a list of total family templates in each product, at least by my count. Note that this list does not include Annotation, Conceptual Mass, Titleblock, or Project templates:
Revit Architecture 2011 – 64
Revit Architecture 2012 – 62
Revit Architecture 2013 – 65
Revit MEP 2011 – 78
Revit MEP 2012 – 43
Revit MEP 2013 – 76
Revit Structure 2011 – 34
Revit Structure 2012 – 35
Revit Structure 2013 – 68
If you are a 2012 user and still have 2011 loaded, you can basically copy the 2011 family RFT files from the C:ProgramDataAutodeskRME 2011Imperial Templates folder and paste them into the C:ProgramDataAutodeskRME 2012Family TemplatesEnglish_I folder for your 2012 product. Granted the 2011 templates will need to be upgraded in 2012 when you elect to use them, but that’s no biggie and something that can be done as needed!
Just came back from a client visit and the project this time was helping to upgrade their license server. Pretty straight forward stuff, but I’ve come to realize that what I do as “straight forward” is actually pretty impressive to quite a few people.
We all know [at least you should if you follow my blog] that there are three spots that Autodesk uses to define where the license servers are.
Environment variables
Registry Entries
LICPATH.LIC
These are read that in that order, and when the system finds the key (ADSK_LICENSE_FILE), it will stop and put it to memory. So how does it affect my deployment? Well, if you have a license server (let’s call it OldLic1 and OldLic2) already serving up licenses and you want to upgrade/retire it and move licenses to your new, awesomely robust virtual server (NewLic1 and NewLic2), most people think you need to touch every workstation to update those values so that AutoCAD and Revit will get license from the right servers. NOT!
With the all-powerful Group Policy Management Editor and some nifty GPOs, you can make the change to all your workstations to all your branches… at once. Yes, we did this to well over a thousand machines for this project, even to their branches, WITHOUT having to touch every single machine. Thank goodness too, cuz I would’ve gone crazy!
Wait,… what? What GPOs do I need, you ask? I dropped enough clues; I’ll let your IT group figure that one out
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