TOPIC: subscription center

Subscribing to Autodesk products and services is the most flexible and efficient way to access and manage the latest design, engineering and software tools to fit both your budget and you business needs.

In the past, Autodesk had offered 3 different types of subscription:

• Maintenance Subscription
• Desktop Subscription
• Cloud Service Subscription

Starting February 1^st, 2016, Autodesk has made changes to these subscriptions in order to simplify the process of purchasing Autodesk products and/or services. Today you are able to subscribe to your Autodesk product or services through a term-based offer, meaning you subscribe to the product or service of your choice for a specified amount of time; monthly, quarterly, annual or multi-year terms.

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Please note, there is a 2015 version of this blog post here: http://blog.microsolresources.com/2015/04/07/using-the-download-now-method-for-autodesk-account/

If you’re an Autodesk Subscription customer, you can use the Download Now method to download files for installing later or on a different computer. This method utilizes the Autodesk Download Manager, which provides faster downloads and the ability to pause and restart if needed. Before reviewing the steps below on how to download software from Subscription Center, please read the following download and install information:

• Network Installation: If you are installing your new software on a network, you must download and install the latest version of the Network License Manager to successfully activate your software. See How to Install the Network License Manager for more information.
• Download Now Availability: If you don’t see an option for “Download Now” in Subscription Center for your software, the download method is not available for that particular product or version.
• Download Access:To download software from Subscription Center, you must have access to full product downloads. If you don’t have the appropriate access, contact your Contract Manager.
• Component Installation Failure:Make sure you completely uninstall all previous versions before attempting Install Now with a new version. See How to manually uninstall the product using Microsoft Fix it to ensure complete removal of previous products and components. If you complete the install process and receive a message that some software components didn’t install, this is most likely due to software conflicts on your computer and not because the components didn’t download.

How to Download Software from Subscription Center  (more…)

In order to access support from your Autodesk Account, you will want to start by logging into your Autodesk Account at accounts.autodesk.com. Click the Management tab in the top navigation bar to display products and services.

Hover over Support in the upper right corner and select View my support cases.  (more…)