AUTHOR: Rowena Harry

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Next Steps to Transition to Autodesk Named User

Autodesk Transition to Named User is a trade-in path for multi-user subscription; as well as network perpetual on maintenance plan, and stand-alone perpetual on maintenance plan; which have been discontinued, to Autodesk Named User (single-user) subscription.

Autodesk came out with a trade-in offer to transition to Named User at renewal time for these discontinued products.  Upon trading-in to Named User there are several steps that are required to complete the transition, and, in the allowable timeframe.

Prior to initiating any of these steps; it’s important to note that if you are using versions that are older than 2016 you will need to upgrade because Named User subscription offers version access in current + 5 previous.  Please see details on upgrading to an allowable version directly following the required next steps to complete transition to Named User further below.


Note that Named User subscriptions resulting from a trade-in won’t become available until one day after the current contract anniversary date of the discontinued licenses that are being traded-in. The window to perform the required steps to complete the transition to Named User is starting the day after the current contract anniversary date and within 30 days after. In the meanwhile; the discontinued multi-user subscription and/or network or standalone perpetual licenses will continue to function/remain accessible to users.

We recommend that if you have more than a few users to transition over to try it with just one or a few users; performing steps 1, 2, 3, and 5 only – to confirm success and avoid unlikely but possibly widespread disruption. Please consider also watching our video recording performing these required next steps.

Step 1: Add Users

Administrators add users within the Autodesk Account.

Step 2: Assign Users

Administrators assign users to Named User/ single-user subscription.

Step 3: Switch License Mode to Named User

The process will depend on the version of the software, and whether the previous license is still in use. If the product is a 2016 version, then a new serial number must be requested from Autodesk Support, and the product must be reinstalled. In addition to reinstallation, Transport Layer Security (TLS) updates must be installed.

If the product is 2017 – 2021, then there are two options to switch the license mode from Network, or Standalone, to Named User:

Licenses are issued after confirmation through an active internet connection. To ensure that the licensing service can function properly, please review the following links for Firewall Exceptions and Proxy Configuration:

Note: Installation files for the current and previous three (3) versions can be downloaded from the Autodesk Account at All versions included back to the previous five (5) versions can be downloaded from the Autodesk Virtual Assistant (AVA) at

Step 4: Decommission License Servers

Note this required step is only if you are transitioning from multi-user subscription or network perpetual on maintenance plan.

While Autodesk license files for multi-user subscriptions have a built-in expiration date of 30 days after the current contract anniversary date; once steps 1-3 are completed, admin(s) should decommission license servers to prevent Autodesk compliance issues resulting from users continuing to access network licenses before the built-in expiration date kicks in. Note that if you still have any products that require a network license, then you should keep LMTOOLS running. However, you should generate an updated license file removing expired or traded-in products.

Please reference Autodesk link detailing How To Uninstall the Network License Manager on Windows.

If you still have products that require a network license; please reference Autodesk link detailing How To Generate a Network License File in Autodesk Account.

Step 5: Inform Users of the New Sign-In Process

Advise Users that they will receive an email from Autodesk welcoming new users added to Autodesk Account or notifying existing users of their new subscription assignment and inviting new users added to complete their profile. Inform Users of the new sign-in process going forward.


The Transition to Named User offers access to Autodesk products in current plus 5 prior versions; currently 2021 back to 2016. If Autodesk’s current policy on access to previous versions impacts your projects, we recommend upgrading projects to a newer version as soon as possible.

This can be a time-consuming process but there are batch upgraders available for some products, notably AutoCAD and Revit, which can upgrade entire projects to newer versions. Please note that you should carefully check any files that are upgraded using those types of tools, and of course, you should make sure to back up your original files before running the batch tools.

For AutoCAD and related software that uses the DWG format, please note that the DWG format changes every few years; for example; The 2013 format was used for AutoCAD 2013 through 2017, and the current 2018 format is used for years 2018 through 2021.

For Revit, each year is a separate version. You can review our blog on Upgrading Revit Projects.

You can review the official Autodesk notification of their Prior Use Policy Update.

Sometimes unexpected issues arise from not having the proper updates to some background program blocking the process so please let us know if you need our assistance here and we will get our more learned colleagues in support department involved.


If you would like further information, please don’t hesitate to contact us at (888) 768-7568, or email

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Tip for Using AutoCAD and AutoCAD LT for the Mac Platform

Autodesk provides many native Mac products for 3D modeling, CAD, rendering, animation, VFX, and digital imagery.

Over here at Microsol Resources, we field this inquiry often. We researched and can confirm that if you have a 2012 (or later) version of Autodesk AutoCAD or Autodesk AutoCAD LT software, but have a preference or requirement for the Mac platform, you are able to run the software on a Mac platform without having to submit a request or require any processing time.

You are entitled to cross-licensing between products of the same version year. AutoCAD can be installed and activated on Windows or Mac OS X with the same serial number and product keys two times in a 12-month period. The two activations can either be two Windows activations, two Mac OS X activations, or one Windows activation plus one Mac OS X activation.

Please note that cross-platform for Autodesk AutoCAD and Autodesk AutoCAD LT may only available for the 2015 and newer versions of Autodesk Desktop Subscription licenses.


Read on to learn how:


1. By simply downloading the Mac platform and inputting your existing Serial Number and Product Key associated with the PC platform you can run the software as a Mac.  

You can locate your Autodesk AutoCAD or AutoCAD LT Serial Number and Product Key within your Autodesk Account.  If you are not sure how to do it, you can read our blog post on How to locate your Product Serial Numbers/Product Keys in your Autodesk Account.

You can locate download links if you don’t already have the Mac platform of your Autodesk AutoCAD or AutoCAD LT product by visiting Autodesk Virtual Agent.


2. To download Autodesk for Mac software within Autodesk Virtual Agent:

  • Click to access Autodesk Virtual Agent
  • Click on the “Download Link”
  • Browse to  “Mac Products”
  • Select “AutoCAD”
  • Select “AutoCAD for Mac 201x

The download will automatically start and you should be all set to continue onto the install process!


While Inventor or Revit does not currently have a native Macintosh version, you can still install Revit and Inventor on a Mac in virtualized environments including Parallels Desktop and VMware Fusion.

Autodesk also supports these products via Boot Camp, part of Mac OS X that lets you install and run Windows (and Windows-based applications) on a Mac.


If you still have unanswered questions or are having trouble, do not hesitate to contact us! Call us at 888-768-7568 or shoot us an email

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Top 10 Resources for Autodesk Subscriptions

We have compiled a helpful top 10 resources to help anyone with their Autodesk licenses, solve problems, share expertise, and realize the business value of your Autodesk investments.

  1. How to do Software Reporting for Autodesk Network License | Whether it’s in preparation of Autodesk Named User transition or in consideration of upgrading from individual products such as AutoCAD to an Industry Collection, if you’re interested in gaining insights into the utilization of your Autodesk “multi-user” (Network) licenses, there are a few options available for reporting or interpreting the data from the Network License Manager (LMTOOLS). Check out this Microsol Resources’ blog post.
  2. Tips & Tricks for Upgrading Revit Projects | There are many benefits to upgrade to the latest version of Revit including security, stability, and new features. But one of the most important as of late is in preparation of Autodesk Named User transition since being on a supported version of current to 3 back from current is a requirement. Here is an article sharing some tips and tricks in upgrading your Revit projects.
  3. Bulk Add Autodesk Users in Autodesk Account | Accessing Autodesk subscription with single-user access types requires that users be added and assigned to their subscription within the Autodesk Account interface by an administrator. When multiple users need to be assigned, the process becomes more tedious. To speed up this process, we created this Microsol Resources’ blog article that explains how you can use an Excel sheet to help you bulk-add your named users.
  4. ROI Estimator | We can calculate and provide estimated savings and estimated costs for trade-in, including adding a Premium plan. Do you want to find out what is going to be your ROI? Contact your Microsol Resources Account Executive or email
  5. Autodesk Roadmap | Share ideas for future product features directly with the Autodesk team and collaborate on existing suggestions with your peers. Check out the Autodesk Roadmap to stay up-to-date on Autodesk’s upcoming features.
  6. Autodesk Transition to Named User | Autodesk is retiring plans based on serial numbers and assigning each subscription to a Named User. These new plans provide benefits now and in the future, at a cost consistent with what you pay today. Do you want to find out how this change will affect you? Click the link for Autodesk’s Transition to Named User landing page to learn more. Contact your Microsol Resources Account Executive or email
  7. Autodesk Steps to Transition to a Named User Subscription |This Autodesk article details the required steps following an order to transition from a stand-alone maintenance plan, a network maintenance plan, or a multi-user subscription to a single-user (Named User) subscription.
  8. Autodesk Subscription Changes Forum | Share your knowledge, ask questions, and explore Subscription changes topics.
  9. Autodesk Tool to Configure your Named User Licenses | To help you transition from a network maintenance plan or a multi-user subscription to a single-user subscription, there are two methods. For both options, users must be assigned to their products beforehand. Users can continue using their products while the tool is running but will need to restart their software and sign in when the update is complete. Check out this Autodesk post on how you configure your named user licenses.
    Admin updates all devices for all users
    Users update their desktop device
  10. Autodesk Comparison of Standard and Premium Plans | Autodesk Named User subscriptions by default include Standard Plan. But for larger sized customers that require more advanced tools, there is the option to purchase Premium Plan. Check out this comparison matrix before you choose your Autodesk Subscription.
Still have questions?

Contact your Microsol Resources Account Executive or email


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