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Remote work: How we’re continuing to help

The COVID-19 pandemic has changed the nature of work and the workplace. Microsol Resources is committed to giving our customers and our communities the support and resources they need during this challenging time. It’s more important than ever for you to be able to work, collaborate, and be productive from anywhere.

Our team is working and available to assist our clients with technical support, sales requirements, or any other information that might be needed.

We prepared these resources to help you work more effectively, connect with our community, and take advantage of unexpected opportunities for growth, learning, and reinvention.

 

Upskilling, Retooling & Training 

Build up your skillset with free virtual learning opportunities and access to a wide range of resources.

We continue to host free online events to provide you with the opportunity to learn more about the latest in design technology and earn your continuing education units. Check out our upcoming TECH Webinars.

 

REGISTER FOR TECH WEBINARS

 

It’s more important than ever for you to be able to work, collaborate, and be productive from anywhere. We can help with tips, best practices, licensing and usage information, and technical support. Read our blog or watch our previous webinar recordings in our TECH Resources.

 

VISIT OUR TECH RESOURCES

 

We are offering a variety of online training options and give you the flexibility you need to incorporate ongoing professional development. As part of your online training, we are also giving access to a trial of CADLearning, online and self-paced training on Autodesk software including Revit, AutoCAD, BIM 360 products, and more.

 

Read this article as we share best practices and tips for architectural and engineering professional staff hiring, onboarding, upskilling, and retention.

 

 

 

Keeping your Teams Working Together 

Working remotely can be a challenge—especially if it is unexpected. Explore these resources for using these design, visualization, and collaboration tools when you’re not in the office.

Autodesk Software

Autodesk has put together a Resources Center with a variety of information and resources to have reliable access to their software and Autodesk support.

 

Bluebeam Software

To learn more about Working Remotely with Bluebeam, read this blog article on how to backup and restore settings, installing Revu on a new computer, and setting up Studio Projects and Sessions.

 

V-Ray Software

To access your V-Ray licenses locally, you can simply install the Chaos License Server on your local machine and sign in to your Chaos account online. Read this blog article to learn more about How to Access your V-Ray Licenses.

 

GeoSLAM | 3D Mobile Mapping Technology Demo

During physical distancing, our ability to be able to carry out the GeoSLAM demo has been restricted so we’ve come up with a solution to bring it to you. You can have a Demo in a Box, use it for surveying and data capture into a model or drawing, so you can integrate clear and comprehensive data and real-time processing. To use the demo, just fill out this form.

 

Visualization & Virtual Reality

If you are experiencing issues using Rhino or Enscape or any other software we support, please don’t hesitate to reach out to us.

 

We’re here to help you

We want to assure you that we will continue to provide uninterrupted service to you and your team. Feel free to reach out to our team by emailing support@microsolresources.com or calling (888) 768-7568.

 

“As we navigate through these challenging times, I’m reminded of how fortunate we are to be part of this strong community that supports each other to accomplish great things. It is the power of this community that will propel us through this to better times.”

On behalf of all of us at Microsol Resources, I wish you, your teams, and your loved ones to be safe and healthy!

 

We are excited to announce that CADlearning has recently been acquired by Eagle Point Software! This strategic move signifies a new chapter to provide even more comprehensive and innovative training solutions to our valued customers.

Eagle Point Software is a leader in enhancing your learning experience and delivering cutting-edge resources to empower your professional growth. Stay tuned for exciting updates and opportunities that this acquisition will bring to the AEC community.

To learn more, click here and discover how this partnership will benefit you.

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Use your Autodesk Software at Home or While on Field

If you are an Autodesk subscriber or have perpetual license(s) on active Autodesk maintenance plan(s), you have the ability to install your Autodesk software on a secondary workstation such as a laptop or home office computer. To see an eligible product list click here.

For Autodesk software with single-user access type the assigned end user can simply access Autodesk Account with unique user login information and download the software using product serial number, product key and download link provided to a home machine or laptop. Per Autodesk policy, only one instance of the software can be active at any one time.

Additional steps are required if you have Autodesk software with multi-user access type. The contract administrator, Contract Manager or Software Coordinator(s),  can either check out a license from the network license server or request a companion single-user serial number be created by making the request within Autodesk Account. If you are an end user, you will need to contact the administrator to fulfill this request. Administrators can follow the steps below to request a companion serial number be created within Autodesk Account.

If you are a Contract Manager or Software Coordinator(s), here are the steps you need to follow:

  1. Sign in to your Autodesk Account at https://accounts.autodesk.com/.
  2. Click on the Management tab at the top of the page.
  3. Under Products & Services select the product and click Get home use license under More actions.
  4. Click the Request a separate license link in the Multi-user column to open the request form.
  5. Enter the requested information and click the Send Request button:
    • Version: Enter the version year for the software.
    • Quantity: Enter the number of licenses you need that you have available.
    • Contact Information: Enter an email address and phone number so Autodesk can provide the license file and contact you if more information is needed.

Note:  While in most cases the turnaround time is much sooner, please allow up to 5 business days to process your request and receive an email from Autodesk with serial number (s).

Are you still having trouble? Call us at 888-768-7568!

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Activating Your Autodesk Subscription Software

As Autodesk’s subscription model matures, over time the activation process has changed. In addition, there are some variations in the activation process, depending on how you have licensed your software. We’ll keep this post updated with the latest methods used to activate your software.
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