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AUTHOR: John Semel

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Autodesk BIM 360 Team is no longer available

As of April 9, 2018, Autodesk will no longer offer new subscriptions to BIM 360 Team. BIM 360 Team subscribers will have access to the new BIM 360 platform. The BIM 360 Team end-of-life activities also apply to A360 Team users.

Why is this happening?

With the launch of the unified Autodesk Construction Cloud portfolio – Autodesk products built for architecture, engineering, and construction lifecycle collaboration – is taking the next step in the end-of-life process for BIM 360 Team.

In this article, you can learn more about the impact on your account and the next steps you can consider for copying your data. The information and processes in this article will also help you take advantage of new data and document management functionality as it is released.

Consider Moving to Autodesk Docs
Autodesk Docs is cloud collaboration software that supports controlled data and document management from design through construction. Autodesk Docs offers similar functionality to BIM 360 Team but with greater file- and folder-based access and permission controls and unlimited storage. To learn more about Autodesk Docs, click here.

Key dates to keep in  mind

BIM 360 Team products will be available until Autodesk completes the end-of-life process, but we encourage you to begin the file transfer process as soon as possible. It’s also helpful to keep in mind the overall timeline as detailed here.

November 2022
  • Customers will be notified of the release of a technology preview of the Autodesk Replication Tool via email
  • Customers will have access to a Guide on steps to take to transfer files using the Autodesk Replication Tool
  •  Release Desktop Connection Ver. 2.0 without access to BIM 360 Team (previous versions of Desktop Connector will still support BIM 360 Team)
January 2023
  • You will no longer be able to renew your existing BIM 360 Team subscription.
March/April 2023
  • End creation of new projects and hubs
  • End support for mobile app
  • App removed from the app store
    • Existing customers can continue to use the mobile app, but will not have product support if they encounter issues
    • The mobile app will no longer be available by the end of December 2023
September 2023
  • Transition to read-only access for all files; users can continue to transfer files using the Autodesk Replication Tools
  • End support of BIM 360 Team in Desktop Connector
December 2023
  • Remove access to the platform for all users

 

How do I know if I have a subscription to Autodesk Docs?

If you have a subscription to any of the following product offerings, you already have access to Autodesk Docs.

  • Architecture, Engineering & Construction (AEC) Collection
  • Autodesk BIM Collaborate
  • Autodesk BIM Collaborate Pro
  • Autodesk Build
  • Autodesk Docs standalone subscription
  • Autodesk Takeoff
  • Autodesk BIM 360 Docs

You can access Autodesk Docs through the Autodesk Account portal. If you have issues accessing Autodesk Docs from the Autodesk Account portal, contact your contract manager or account administrator.

What options are available to copy my data from BIM 360 Team or A360 Team?

You can copy your data from BIM 360 Team or A360 Team to Autodesk Docs. You can also download your data to your local machine.

 

How do I copy my data if I have a subscription to Autodesk Docs?

If you have a subscription to Autodesk Docs and you do not use AutoCAD Plant 3D, you can use the Autodesk Replication Tool to download your BIM 360 Team files to your local machine or copy files into an Autodesk Docs project. To request access to Autodesk Replication Tool, please complete the sign-up form.

 

What if I don’t have access to Autodesk Docs?

If you don’t have a subscription to Autodesk Docs, you can get a separate subscription.  You also have the option to download any BIM 360 Team or A360 Team files to your local machine.

Visit this site to learn more about purchasing a subscription to Autodesk Docs.

 

Do you still have questions about the end-of-life of the BIM 360 Team? Contact us at info@microsolresources.com and we would be more than happy to assist you.

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How to set up roles in Autodesk Account

If you have a mix of products with single- and multi-user access or purchased online and from Microsol Resources, you might manage your users in classic user management as well as new user management. When you manage users in both places, it’s important to understand the different admin roles and responsibilities.

  • How do I know if I have both user management views?
  • Different admin roles for each view
  • Each view is independent
  • Comparison of administrative roles and responsibilities

How do I know if I have both user management views?

If you see By UserBy Product, and Classic User Management in the left navigation, your account has both views.

Autodesk Account user management menu


Different admin roles for each view

Each view has different administrative roles:

  • User Management (by User or by Product) – Primary, secondary, and SSO admins
  • Classic User Management – Contract managers and software coordinators

Each view is independent

The two user management views are independent of one another.

  • When you add users to classic user management, they are only added to classic user management.
  • When you add users by User or by Product, they are not added to classic user management.
  • When you change the contract manager, you don’t change the primary admin and vice versa.
    Note: If you change the contract manager online, the new contract manager is added as a secondary admin.
  • When you change the software coordinator, you don’t change any of the secondary admins and vice versa.

Comparison of administrative roles and responsibilities

The following table compares the different administrative roles and their responsibilities.

View Role Description
New Primary Admin By default, the contract manager (or owner), is also assigned as the primary admin.

Primary admin rights:

  • Manage users and their access to products.
  • Assign secondary and SSO admins and change the primary admin.
  • Can only manage billing and renewal if they are also the contract manager.
  • Manage single sign-on (SSO).

Additional information:

  • The primary admin role can be reassigned. For details, see Primary Admins.
    Note: Changing the primary admin does not change the contract manager (and vice versa).
  • There can only be one primary admin per team.
Secondary Admin Secondary admins assist with user management.

Secondary admin rights:

  • Manage users and their access to products.
  • Assign additional secondary admins and change the primary admin.
  • Can only manage billing and renewal if they are also the contract manager.

Additional information:

  • You can have more than one secondary admin. For details, see Secondary Admins.
  • Secondary admins are not assigned by contract and, therefore, have visibility into all users and products in the account.
  • The contract manager is initially assigned as a secondary admin.
  • There can only be multiple secondary admins per team.
SSO Admin SSO admins assist with managing and configuring SSO.

SSO admin rights:

  • SSO admins have the same rights as secondary admins, but can also manage and configure single sign-on.
  • SSO admins are not able to see contract details in Autodesk Account.

Additional information:

  • You can have more than one SSO admin.
  • You can change the SSO admin in Autodesk Account. For more information, see SSO Admins.
Classic Contract Manager The person who purchases the product is the contract manager (owner), however, you can reassign the role later.

Contract manager rights:

  • Receives confirmation email.
  • Manages users and their access to products.
  • Assigns a software coordinator.
  • Manages contract renewal and billing.

Additional information:

  • There can be only one contract manager.
  • Contract managers can be assigned to more than one contract.
  • You can change the contract manager online. When you change the contract manager, they are also assigned the role of secondary admin. To change the contract manager, go to Contract Managers.
    Note: Changing the contract manager does not change the primary admin (and vice versa). To make the new contract manager the primary admin as well, see Primary Admins.
Software Coordinator The contract manager assigns a software coordinator to assist with managing users and product updates.

Software coordinator rights:

  • Receives emails about downloading new releases and updates.
  • Manages users and their access to products.

Additional information:

  • There can be only one software coordinator.
  • Software coordinators are assigned by contract and, therefore, only have visibility into that contract’s users and products.
  • Software coordinators can be assigned to more than one contract.
  • To change the software coordinator, contact our support team.
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How to Manage Groups in Autodesk Account

Groups allow you to organize and assign products to multiple people at one time.

Instead of assigning your users to products one by one, you can organize them into groups and manage them by role such that each group is assigned access to the same products.

For example, if you name a group of Architects you can assign AutoCAD and Revit to the group. A group of civil engineers could be assigned Civil 3D and Navisworks Manage.

Note: Groups are not supported in classic user management.


Groups and Teams

Groups are not the same as teams. Every organization has at least one team. Multiple teams help larger organizations manage subscription contracts and data. Groups are not shared between different teams. If you have a group with the same name in different teams, the groups are managed separately.

Create a group

  1. Sign in to your account and go to User Management > By Group.
  2. Click Create Group.
  3. Enter a name for the group and click Create group.

After creating a group, you can add users and assign products.

Add users to a group

  1. Sign in to your account and go to User Management > By Group.
  2. Select a group.
  3. Click Add Users.
  4. If you have a large team, start typing a user name or email in the search box.
  5. Select one or more users and click Done.

Only existing users can be added to a group. However, when inviting new users, you can assign existing groups. See Add users in Autodesk Account.

You can assign groups to guest users in user details.

Assign products to users in a group

When assigning products to a group, you must have enough seats available for all the members of the group.

  1. Sign in to your account and go to User Management > By Group.
  2. Select a group.
  3. Click View Assignments.
  4. Locate a product and click Assign.

If a group member was individually assigned to a product, an extra seat is not assigned to the group. Only one seat is consumed per user.

Rename a group

  1. Sign in to your account and go to User Management > By Group.
  2. Select a group.
  3. Under Actions, click Rename Group.
  4. Enter a new name and click Save Changes.

Delete a group

  1. Sign in to your account and go to User Management > By Group.
  2. Select a group.
  3. Under Actions, click Delete Group.

Users assigned to products individually continue to have access. Group management does not affect individual product assignments.

Directory Sync

If your team is configured for single sign-on (SSO), you can sync your organization’s directory with groups in your Autodesk Account.

Instead of adding users to a group manually, a synced group is automatic. To set up SSO and directory sync, see the enterprise user management configuration guide.

Check synced groups status

  1. Sign in to your account and go to User Management > By Group.
  2. Click Create Group.
  3. Click Synced. If the Synced option is not available, see How to set up your Premium plan.
  4. If your organization’s directory is not synced, primary and SSO admins can set up Directory Sync in team settings.

Following the initial setup, secondary admins can assign products to synced groups.

 

If you still have unanswered questions or need help with setting up your Autodesk Account, you can reach out to our technical support team. Our team is here to help.

 

CONTACT US FOR SUPPORT

 

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