Starting November 2, 2020, Autodesk is expanding version access for all customers (on subscription and maintenance plans) for the latest release and up to 5 versions back. This makes it easier for teams to collaborate on the same version throughout a project.
How do I access previous versions of my product?
You can access the latest version of your product and up to three versions back within Autodesk Account. This video shows you how. To access up to 5 previous versions (in most cases), contact the Autodesk Virtual Agent (AVA).
To learn more about how to use Autodesk Virtual Agent (AVA) to download current and previous versions of Autodesk software, head to this blog.
If I am trading in my multi-user subscription or maintenance plan to transition to a named user subscription, what previous version access will I get?
All Autodesk customers now get access to up to 5 previous versions, including customers who are trading in their multi-user subscription or maintenance plan for a named user subscription. After trading in, you will be able to access up to 5 versions back from the latest release of your product. For example, if you’re trading in Revit on a network maintenance plan, your new named user subscription will now include Revit 2021, 2020, 2019, 2018, 2017, and 2016. After trading in, contact AVA to see which downloads you can access.
Note: Although Autodesk is expanding access to 5 versions back, only the current and 3 versions back will be eligible for Autodesk technical support.
If you have any questions about this change and how it will impact you, feel free to reach out to your Microsol Resources Account Executive or our support team and email firstname.lastname@example.org.
INDUSTRIES: Architecture, Civil Engineering, Civil Infrastructure, Construction, MEP Engineering, Structural Engineering