How to Locate Your Product Serial Numbers/Product Keys in Autodesk Account

By Rowena Harry | Subscription

While there are many paths to the desired location; the Autodesk Account user interface is a lot more user-friendly than the discontinued Autodesk Subscription Center.  Here is one way administrator’s (the Contract Manager and/or Software Coordinator(s)) can locate current and previous product serial number(s) and product key(s) in Autodesk Account:

A list of all Autodesk products and services appropriate to your account are listed here.

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  • To simplify the data here I recommend clicking on Products so that only the actual products are shown.

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  • Clicking on the drawer on the left of each product drills down to serial number(s) and product key(s) for the current version and up to three versions back – if serial number existed from previous releases that have since been upgraded.

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  • If you click on View all serial numbers a pop up window appears with all serial numbers.

You also have the option to perform other actions such as download the software here BUT that’s another blog post 🙂

If you still have unanswered questions or are having trouble, do not hesitate to contact us! Call us at 888-768-7568 or shoot us an email


Published on May 18, 2015 in Subscription.

About the Author

Rowena Harry is the Senior Subscription Specialist at Microsol Resources. Rowena’s role focuses on Autodesk’s subscription product portfolio related to subscription retention, administrator management, and user access. Rowena works closely with Autodesk and Micrsool Resources' sales and support colleagues to facilitate customer familiarity with Autodesk change-management processes for product access as well as updates within the Autodesk Account interface.