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Reid Addis, BIM Specialist at Microsol Resources, now a Certified Bluebeam Consultant

Reid Addis, an AEC BIM Specialist and Autodesk Certified Instructor at Microsol Resources in Philadelphia can now add Bluebeam Certified Consultant to his resume. After completing his training, he has established expert knowledge of Bluebeam’s customization options, enterprise-level deployment and technical support, and is proven to be a trusted services resource for any Bluebeam customers.

Reid AddisReid is a Registered Architect and studied Architecture at Cornell University; he also has a Master of Architecture from the University of Pennsylvania. Reid provides technical support and CAD Manager Consultation, specializing in Autodesk AutoCAD, AutoCAD Architecture, Revit Architecture, and Revit Structure at Microsol Resources.

Microsol Resources is proud to be a Gold-Level Bluebeam Software reseller for the architectural design, engineering and construction industries. Bluebeam Software is a leading developer of markup, measurement and collaboration solutions for document-intensive industries. Bluebeam’s award-winning PDF solutions are used by the world’s top architectural, engineering and construction firms, government agencies and municipalities to reduce paper usage by more than 85% and to increase productivity by over 60%.

Head to our products page to view our different Bluebeam offerings.

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Common Bluebeam Registration Errors

Are one of the following error massages appearing while attempting to register your Bluebeam software? The first thing you should do is confirm that the software edition (Standard, CAD or eXtreme) and version number shown in the Registration dialog, along with the serial and product key you’ve entered actually matches what’s listed in the License Certificate that was sent from

If you are unable to locate your License Certificate, please contact us to request another copy.


Error #1
Bluebeam Error

This error appears when the serial number and product key were entered incorrectly or belong to a different version or edition of the software.

Solution 1
If the installed software matches what’s listed on the correct License Certificate:

  • Click OK in the error message dialog.
  • Copy and paste the serial number and product key directly from the License Certificate into the Registration dialog.
  • Click Register.

Solution 2
A. Remove the current installation, if you need to install an older version of Revu:

  • Click OK in the error message dialog.
  • Click Use as Trial or Cancel located at the bottom of the Registration dialog so that the installation finishes.
  • Open the Control Panel.
  • Click Start > Control Panel (in Windows 10 or 8, click Start (Windows symbol on the bottom right)and type Control Panel and press Enter).
  • Click Uninstall a program or Programs and Features.
  • Right-click on Bluebeam Revu, and then click Uninstall.
  • Follow the on-screen prompts to continue uninstalling the software.

B. Download and Install the Correct Software:

  • Download the correct installation file from the Bluebeam website and save it to your hard drive.
  • Locate and double-click the installer, follow the on-screen prompts.
  • Copy and paste the serial number and product key from License Certificate directly into their corresponding boxes in the Registration dialog.
  • Click Register.


Error #2
Bluebeam Registration Error

This error means that the number of licenses allowed in your license has been exceeded.

Assuming the correct software has been installed and the product key and serial number are correct, you’ll need to release a license by uninstalling Bluebeam from another computer to free a seat. Please contact our Technical Support for further assistance.


Error #3
Bluebeam Registration Error

This error indicates that the serial number and product key are for a previous version of Revu, which can’t be used to register the installed version.


  • Check your license certificate.
  • A new License Certificate with a new serial number and product key is sent when Revu is upgraded. Check to see if you have a more current License Certificate for the installed version of Revu.
  • If you want to upgrade, our blog on “How to Upgrade and Register your Bluebeam Revu” will help you upgrade or purchase the upgrade to the installed version of Revu.
  • See Error #1 above if you wish to install the version of Revu listed in the License Certificate.

If you have any additional questions regarding Bluebeam Revu, please contact Microsol Resources at (888) 768-7568 or email


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How to Upgrade and Register your Bluebeam Revu

If you are interested in upgrading and/or registering you Bluebeam Revu software, you’ll want to follow the four simple steps below:

Step One
Before you begin registering your Bluebeam Revu software, head to the Bluebeam Revu Compatibility Chart to confirm your new version of Bluebeam Revu is compatible with the operating system and associated software on your machine.

Step Two
Locate the correct serial number and product key for the new software – it’s important that this information matches the edition and version number you are interested in registering. If you’re doing a major upgrade, such as going from Revu 2015 Standard to Revu 2016 Standard, or from Revu 2016 Standard to Revu 2016 eXtreme, you’ll need a new serial number and product key for the new version.

Self-Upgrade for Customers with Maintenance
Customers who have maintenance can issue a new serial number and product key for themselves by going to the Self Upgrade page and entering the registration information for their current software, and then clicking the Search button.

Step Three
In order to successfully upgrade, you need to download and install the newer version of the software. Simply unregistering your current Revu software and re-registering it with the new serial number and product key will not upgrade the software or unlock new features.

Once you receive an email containing the registration information for the new version of Bluebeam Revu, you’ll notice that it contains a download link that takes you to the Bluebeam Downloads and Updates page. Once you get there, you want to make sure you select the edition and version number of Bluebeam Revu that is listed in the email. If you’re offered the option to Save or Run the file after making your selections, save it to your hard drive.

Note: If you don’t have an email containing the new Serial Number and Product Key please contact us to request another copy.

Step Four
Once the download is complete, close all of your open programs, and double-click on the installer. If you’re upgrading to Revu 2015 or above, the naming convention for the installation file will be “BbRevu<Year>_<edition>.exe.”, for example:

Product Name Installer Filename
Bluebeam Revu Standard 2016 BbRevu2016_standard.exe
Bluebeam Revu CAD 2016 BbRevu2016_CAD.exe
Bluebeam Revu eXtreme 2016 BbRevu2016_eXtreme.exe


If your upgrade involves going to version 12 or older, the naming convention will be “BbRevu<Edition><Version>.exe.”, for example:

Product Name Installer Filename
Bluebeam Revu Standard 12.6 BbRevuStandard1260.exe
Bluebeam Revu CAD 12.6 BbRevuCAD1260.exe
Bluebeam Revu eXtreme 12.6 BbRevueXtreme1260.exe


During Step Four of the installation process, a registration window will appear where you will be asked to enter your serial number and product key. You can open your email at this time and copy-paste the information directly into the corresponding boxes.

After you’ve clicked the Register button, the software will contact the registration server to complete the activation process and eventually you’ll be able to click the Finish button to complete the installation.

Note: If you receive an error message when registering your software, please make sure you’ve entered the correct serial number and product key, as discussed earlier in this post. If the message doesn’t go away, please check our Bluebeam Registration Errors page to see what it means and how to resolve it. 


For more details regarding Bluebeam Revu, contact Microsol Resources at (888) 768-7568 or email


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