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How to Install your Bluebeam Revu 2018 Upgrade

Already own a Bluebeam license? Upgrade to the latest and greatest version of Bluebeam Revu is easy. Whether you own a Perpetual or Open License, we’ve got simple steps here to follow on how to install your Bluebeam upgrade.

Perpetual Licenses
Customers with active Maintenance, an Enterprise License, or licenses purchased after February 20, 2018 are eligible for a free version upgrade.

Open Licenses
Customers with an Open License will receive a new Revu 2018 product key by logging in to the Bluebeam Gateway. All your Open License seats will remain under the same serial number. You can continue using your existing version of Revu or update to Revu 2018.

For Bluebeam Studio users, it is important to ensure that all project files have been fully uploaded before upgrading to avoid potential data conflicts between versions.

Here are some simple steps to set up your Bluebeam Revu 2018 licenses in no time:

  1. If you already own a Bluebeam Revu license with maintenance and want to upgrade to Revu 2018, please go here.
  1. Enter your current serial number, product key and primary or secondary contact email in the license information form.
    Enter the email address that was used to buy your seat of Revu, which can be found in your license certificate email.
  1. If eligible, an email will be sent to the email you provided with a new Serial Number and Product Key. You’ll need this information to register your new version of Revu.  If you did not receive an email, please contact
  1. Once you have your new serial number and license key, visit . Be sure to select the edition of Revu (Standard, CAD, or eXtreme) that is listed in the email you received after upgrading your license.

Note: The serial number and product key for your older Revu software will not work with the newer version. If you’re upgrading from Revu 2018 Standard to Revu 2018 eXtreme, you’ll need to have a new serial number and product key for Revu 2018 eXtreme.

  1. When you are prompted to Run or Save As the Revu installer, select Save As and choose a location on your hard drive to store the file.
  1. Once the download is completed, please close all of your open programs, and then double-click on the installer.
  1. During the latter part of the installation process, a registration window will appear where you can enter your new serial number and product key.
  1. After you’ve clicked the Register button, the software will contact the registration server to complete the activation process. The installer will continue running, and eventually you’ll need to click the Finish button to complete the installation process.

You should now be all set with your Revu 2018!

To find out more about What’s New with Bluebeam Revu 2018, you can read this blog article or view our video.

If you want to upgrade your license or have any questions, feel free to contact us at or call (888) 768-7568.

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What’s New in Bluebeam Revu 2018?

The architecture, engineering and construction industry is currently facing bigger challenges than ever including designing, bidding and building complex projects to stay competitive and profitablenot to mention the lack of communication within the project, the decentralized data and information, and the inability to finish work on time. Here is where Bluebeam Revu 2018 comes indelivering many enhancements and improvements that will make your workflows shorter and more efficiently.

How? Bluebeam 2018 has been completely redesigned to help you get your job done in a simple way. This new look pulls back the curtains of all features that have been helping teams over the years with an easier way to navigate. Revu 2018 has been developed based on industry research and customer requests delivering big enhancements that will improve your productivity and keep you one step ahead. No more rework, let’s focus on the important things!

Once you start using Bluebeam 2018, it’s hard to go back to an older version.  Take a look at some of Revu’s newest enhancements:

The new dynamic Properties Toolbar keeps your most commonly used features and commands right at your fingertips.

Bluebeam Revu 2018 - Intuitive Interface

Improved panel views stays out of the way to give you more room for document navigation and drawings details. No more wasting time rearranging your work-space.

Bluebeam Revu 2018 - Simple Navigation

Revu Studio Projects now allows you to access files across multiple Projects at once, with a new dashboard-style interface, providing you with a better look at everything you are working on. You can also access multiple projects and sessions at the same time jumping from one to another, in just one click.

Bluebeam Revu 2018 - Sessions and Projects

Need an even shorter path? Now you can add custom keyboard shortcuts to export and share with your whole project team. Because in this business, no one has time for extra clicks.

Bluebeam Revu 2018 - Custom Keyboard Shortcuts

The new built-in video tutorials, pre-loaded tool sets and sample files can be used to jump-start new Revu users, allowing your whole project team to spend less time training and more time getting the job done.

Bluebeam Revu - Tutorials

To learn more about how Bluebeam is changing the way AEC industry works and how teams are completing their projects faster and more efficiently, you can view this video on What’s New in Bluebeam Revu 2018. 

Looking to upgrade or get the new Bluebeam Revu 2018? Feel free to contact us at, or give us a call at (888) 768-7568.

You can also check out our How to Upgrade your Bluebeam Revu blog now.


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Bluebeam Gateway User Guide

Bluebeam Gateway is a web portal that lets you view and manage the Enterprise and Open Licenses for Bluebeam products. This blog post reviews how the Bluebeam Gateway is used for managing Enterprise Licenses and Open Licenses for your Bluebeam products, as well as performing other account-related tasks, including:

  • Creating Your Account
  • Managing Your Licenses
    Enterprise Licenses
    Open Licenses
  • Adding Administrators
  • Additional Functions

Creating Your Account

To create an account, you must be the primary or secondary account contact for an Enterprise License or Open License. Once you’ve confirmed this, you can follow the steps below to register for a Bluebeam Gateway account.

  1. Go to and click Register Now.
  2. Enter your information in all the fields.
    NOTE: The email address must match the one listed on the License Certificate or the email you received when the software was first purchased. Along with this, it’s important to make sure you enter it using the same address format.
  3. Accept the Terms of Service Agreement by clicking the checkbox, and click Submit. A message appears letting you know that a confirmation email has been sent to the name and email address listed in the Account Summary.
    NOTE: If the email doesn’t arrive in your inbox, please check your spam or junk email folder.
  4. Open the email and click Confirm. This takes you back to a page on the Bluebeam Gateway, where you will see an “Email Confirmed” notification. Use the Click Here To Log In button to begin working with your Enterprise or Open Licenses as an administrator.
    NOTE: This is a very important step. Your account can’t be created without this verification.
Troubleshooting Registration Errors
  • Check for spaces, letters, and numbers.
  • A Serial Number is a 7-digit number. It should not have any spaces, i.e. 1234567
  • A Product Key contains letters and numbers, and appears in this format: XXXXX-XXXXXXX
  • When registering, make sure that you are using your primary or secondary contact

Managing Your Licenses

Logging in to the Bluebeam Gateway takes you to the Licenses page, where you’ll see a list of all your products and serial numbers, as well as an overview of the current license usage.

NOTE: The Licenses page is a list of products and serial numbers associated with the information you entered while creating your account. If you’re expecting to see a product or license that isn’t listed, please contact us for further assistance.

This is where you can click a product name or serial number to begin viewing and managing the seat allocation for the licenses, or export a licensing report as a CSV file.

Enterprise Licenses

To start managing your Enterprise licenses, open the Enterprise License Details page by clicking a product name listed under the Enterprise License category.

In addition to the contact information, Serial Number and Product Key, this page includes an Export to Excel function on the right side for generating a license usage report, as well as a Registered and Revoked tab.

Registered Tab

This tab displays a list of registered computers, along with the product version number, IP address, original registration date, and Last Ping, which is the last time the software was used by the machine.

If you need to “un-register” one of the computers, place a checkmark in the corresponding checkbox on the left, click Revoke, and then click Continue on the next page that opens to confirm the revocation.

NOTE: The Revoke feature for Enterprise Licenses is available for Revu 2015.5 and above.

Revoked Tab

The Revoked tab contains a list of “un-registered” computers, along with the Computer Name, Version number, Revoked By, Revoked Date, and Last Ping (the last time the software was used by the machine).

You can cancel a Pending revocation by placing a checkmark in the corresponding checkbox on the left, clicking Cancel Pending, and then clicking Continue on the next page that opens. Machines will need to be re-registered manually once the Status has changed to Revoked.

Open Licenses

If you have Open Licenses that you need to manage, you can go to the Open License Details page by clicking one of the serial numbers listed on the Licenses under the Open Licenses category.

NOTE: Open Licensing for Bluebeam Revu requires Revu eXtreme, version 2015.5 or above. The Licenses page displays the products and serial numbers associated with your account. If you’re expecting to see a product or license that isn’t listed, please contact us for further assistance.

In addition to the contact information, Serial Number and Product Keys, the Open License Details page includes a Reporting feature with a graph of license usage. Below that, there is a table displaying information about Active, Registered, and Revoked Devices.


The Reporting feature allows you to visualize data trends and examine license access in greater depth. There are a few options here that you can use:

  • Showing: This field displays the current range of dates displayed on the graph.
  • Show Denied: Check this box to display the number of Denied users in the graph.
  • Download User Data: Click this link to download an Excel spreadsheet containing detailed information about user access to the Open License. The date range included in this spreadsheet is determined by the dates displayed in the Showing: field.
  • Date dropdown: Use this dropdown to change the data that appears in the graph, and in the user data spreadsheet mentioned previously. There are multiple preset date ranges, as well as an option to create a Custom Date Range.

To create a custom date range:

  1. Click on the downward arrow above the graph. A dropdown menu will open.
  2. Select Custom Date Range at the bottom of the list.
  3. A dialog box will display over the graph. Click the date field on the left to select a start date.
    – A calendar will appear once you click. Click on a day, or use the arrows to jump between months.
    – You can also click on the month name to see the yearly view. The arrows will now jump from year to year.
    – The dialog box will automatically close once you select a day, and your desired date will appear in the left field.
  4. Next, click on the field on the right to select an end date using the calendar.
  5. Click Apply.
  6. The graph and the Showing: field will update with your new date range. You can now examine the new data set using the directions below, or download the data as a spreadsheet by clicking Download User Data.

The graph illustrates trends based on three statistics:

  • Allowed – The number of users allowed to access Revu at the same time. This number is represented by a yellow dotted line.
  • Denied – The number of users denied access to Revu at a particular time, indicating that the number of Allowed users was exceeded. This number is represented by a red dot. Make sure the Show Denied checkbox is selected if you want to display this information.
  • Max Active – The total number of users who accessed Revu at a particular time. This number is represented by a blue dot.

You can also interact with the graph to see more detailed information:

  • Hover over the graph to see exact numbers for a particular time. A tooltip adjacent to the dot you are indicating will display the exact numbers in their associated colors. A tooltip will also display the indicated time at the bottom of the graph.
  • To view a smaller data set, click and drag over your intended range, then release. The graph will zoom in on that range. Double-click on the graph to zoom out.

The Devices table displays information about the devices which have accessed the Open License. Click the Download Registered Devices link to download a spreadsheet of the information listed here.

Active Tab
The Active tab displays a list of the computers that are currently running the software. This is where you can temporarily release a seat that’s currently being used by one of these computers. This is useful in a situation where the program was left open on a machine that’s been locked with a password, and you urgently need to free up the seat for someone else to use.

Please note: Releasing a seat doesn’t revoke the license registration for the computer, and it will still appear on the Registered tab.

Registered Tab
Just as it does for an Enterprise License, this tab displays a list of registered computers, along with the product version number, IP address, original registration date, and the last time when the software was last used by the machine.

If you need to un-register one of the computers, place a checkmark in the corresponding checkbox on the left, click Revoke, and then click Continue on the next page that opens to confirm the revocation.

Revoked Tab
The Revoked tab contains a list of un-registered, computers, along with the Version number, Status, the date the license was Revoked, and the time when it was last used.

You can cancel a Pending revocation by placing a checkmark in the corresponding checkbox on the left, clicking Cancel Pending, and then clicking Continue on the next page that opens. Machines will need to be re-registered manually once the Status has changed to Revoked.

Adding Administrators

If you’d like to have a colleague help with your license administration, you can add them to the account as either a Global or Site Administrator.

Global Administrators are able to view all licenses under the account, as well as add or remove other Global and Site Administrators.

Site Administrators can only work with licenses that a Global Administrator gives them access to. They aren’t able to add, remove, or modify administrators.

To Add an Administrator:
  1. Log in to your account and click Users from the navigation bar. This opens the Manage Users page.
  2. Click Invite User.
  3. Enter and confirm the email address of the person you’d like to add as an administrator, choose either the Global or Site administrator role for them, and click Invite.

If you select the Site Administrator role for them, additional choices will appear that let you select which of your available licenses you’d like them to manage.

Additional Functions

While you’re logged in to the Bluebeam Gateway, you can access additional features by clicking on your username, which is located in the upper-right corner of the page. When you do this, a drop-down menu appears that offers the following choices:

  • Sign Out – Logs you out of your account.
  • Change Password – Lets you change the password for your Bluebeam Gateway account.
  • Downloads – Takes you to Bluebeam’s Updates and Installation page, where you can download the latest Bluebeam Software product updates.
  • Contact Us – Takes you to the Contact Us page, where you can send a message to our Account Services or Technical Support team.

You can always contact Dan Mertz directly by email at

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