TOPIC: autodesk software

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Use your Autodesk Software at Home or While on Field

If you are an Autodesk subscriber or have perpetual license(s) on active Autodesk maintenance plan(s), you have the ability to install your Autodesk software on a secondary workstation such as a laptop or home office computer. To see an eligible product list click here.

For Autodesk software with single-user access type the assigned end user can simply access Autodesk Account with unique user login information and download the software using product serial number, product key and download link provided to a home machine or laptop. Per Autodesk policy, only one instance of the software can be active at any one time.

Additional steps are required if you have Autodesk software with multi-user access type. The contract administrator, Contract Manager or Software Coordinator(s),  can either check out a license from the network license server or request a companion single-user serial number be created by making the request within Autodesk Account. If you are an end user, you will need to contact the administrator to fulfill this request. Administrators can follow the steps below to request a companion serial number be created within Autodesk Account.

If you are a Contract Manager or Software Coordinator(s), here are the steps you need to follow:

  1. Sign in to your Autodesk Account at
  2. Click on the Management tab at the top of the page.
  3. Under Products & Services select the product and click Get home use license under More actions.
  4. Click the Request a separate license link in the Multi-user column to open the request form.
  5. Enter the requested information and click the Send Request button:
    • Version: Enter the version year for the software.
    • Quantity: Enter the number of licenses you need that you have available.
    • Contact Information: Enter an email address and phone number so Autodesk can provide the license file and contact you if more information is needed.

Note:  While in most cases the turnaround time is much sooner, please allow up to 5 business days to process your request and receive an email from Autodesk with serial number (s).

Are you still having trouble? Call us at 888-768-7568!

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Accessing your Architecture Engineering and Construction Collection Software

In order to access your Autodesk AEC industry collection software, you will want to start at this web page:

After logging in, go to the Management tab at the top and select Architecture Engineering Construction Collection (AEC Collection) on the left:

Next, select one by one, as well as the release year, the software you want to download. Below is an example of downloading AutoCAD 2018. Next, click on “Downloads” under the release year:

Next, choose your download method by clicking “View All”. There are 3 methods: Install now; Download now; and Browser download:

The 3 methods behave differently.

  • Install now tries to download AND install the software. it does not give you the opportunity to control this process
  • Download now requires installing software from Autodesk to help manage the download process
  • Browser download is normal, downloading of the required files, the same way you download other files from the internet

We recommend the Browser download method. This requires that you have “pop-up” blocking either off, or enabled for this website, as most downloads involve multiple files. You will need to configure your browser for this. In addition, we recommend you change your web browser to allow you to choose where you download files to.

Clicking Browser download for AutoCAD 2018 changes the download method:

Clicking Browser Download brings up the following:

You are warned about pop-up blockers. When that has been configured correctly. Click “Start download”. If you have set downloading to prompt you for a download folder, the following dialog boxes appear:

We recommend placing the downloaded files in a network folder. So, at the top of each dialog box, change the location to that folder (e.g. “server name”/Downloads/AEC Collection).

Depending on the program, there will be a different number of files. If you download directly to your local Computer’s Download folder, move the files to the network when they finish downloading.

When the downloads are finished, browse to the network folder where these files are located and double click on the 001_ file. These downloaded files are compressed versions of the “Installation software”. They will now be decompressed in order to begin the actual installation:

As the decompression process begins, a dialog box opens and defaults to installing them on your current computer in the C:\Downloads folder. We recommend clicking the “Change” button and decompressing them in the same network folder the downloaded, compressed files are in (e.g. “server name”/Downloads/AEC Collection). Then pick OK, then OK:

Once decompression is finished, the SETUP.EXE file in the root, decompression folder will automatically run.

You may then install the product as you always have.

Again, you will need to do this for EACH of the 17 AEC Collection products you wish to install. Reach out to our Support Team if you require additional help!

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Activating Your Autodesk Subscription Software

As Autodesk’s subscription model matures, over time the activation process has changed. In addition, there are some variations in the activation process, depending on how you have licensed your software. We’ll keep this post updated with the latest methods used to activate your software.

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