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Use your Autodesk Software at Home or While on Field

If you are an Autodesk subscriber or have perpetual license(s) on active Autodesk maintenance plan(s), you have the ability to install your Autodesk software on a secondary workstation such as a laptop or home office computer. To see an eligible product list click here.

For Autodesk software with single-user access type the assigned end user can simply access Autodesk Account with unique user login information and download the software using product serial number, product key and download link provided to a home machine or laptop. Per Autodesk policy, only one instance of the software can be active at any one time.

Additional steps are required if you have Autodesk software with multi-user access type. The contract administrator, Contract Manager or Software Coordinator(s),  can either check out a license from the network license server or request a companion single-user serial number be created by making the request within Autodesk Account. If you are an end user, you will need to contact the administrator to fulfill this request. Administrators can follow the steps below to request a companion serial number be created within Autodesk Account.

If you are a Contract Manager or Software Coordinator(s), here are the steps you need to follow:

  1. Sign in to your Autodesk Account at https://accounts.autodesk.com/.
  2. Click on the Management tab at the top of the page.
  3. Under Products & Services select the product and click Get home use license under More actions.
  4. Click the Request a separate license link in the Multi-user column to open the request form.
  5. Enter the requested information and click the Send Request button:
    • Version: Enter the version year for the software.
    • Quantity: Enter the number of licenses you need that you have available.
    • Contact Information: Enter an email address and phone number so Autodesk can provide the license file and contact you if more information is needed.

Note:  While in most cases the turnaround time is much sooner, please allow up to 5 business days to process your request and receive an email from Autodesk with serial number (s).

Are you still having trouble? Call us at 888-768-7568!

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How to Transfer Ownership of Autodesk Licenses or Subscriptions (TOLS)

An Autodesk Transfer of License or Subscription (TOLS) is either:

  • A transfer of a perpetual license or subscription from one person or company to another person or company, or
  • A transfer of a perpetual license or subscription from one country to another country for use in that other country.

Review the guidelines below to confirm if your circumstances qualify for a transfer and then follow the steps in this blog if you want to transfer an Autodesk product or subscription to:

  • A subsidiary
  • Another country
  • Another company
  • As a donation

Contract Information to Gather Before You Complete the Transfer Request

Be sure to have the following information ready to include in the Transfer of License and Subscription Application:

  • All active, registered serial numbers for transfer, including number of seats for transfer and product names
  • Transferor and Transferee company names and addresses
  • Transferee’s Contract Manager (primary contact) name and email address
  • Transferee’s Reseller name, country, and email address
  • Transferor and Transferee signatory names, titles, and email addresses.

It is important to enter correct email addresses for both the Transferor and Transferee, as Autodesk will communicate solely through email if there are any issues. And, if approved, Autodesk will email both Transferor and Transferee for their electronic signatures to complete the TOLS process.

To Make a TOLS Request

  1. Gather your license or subscription information and complete the Transfer of License and Subscription application.
  2. You have the option to either enlist Microsol Resources to facilitate the TOLS process with Autodesk, or submit it yourself.  If you would like our assistance please complete the Transfer of License and Subscription application and then email the completed TOLS application to either your Account Executive or sales@microsolresources.com. If you prefer to submit your application yourself, complete the TOLS application and upload it through the Autodesk customer assistance web form through the link provided. Once submitted, you will receive an email with your case number. Autodesk will review your application and contact you within 2 business days if additional information is needed.
  3. If approved, the Transferor and Transferee will receive an email request with instructions for electronic signatures. Signatures must be returned within 14 days or the application will be withdrawn.

Once the Transfer of License and Subscription application is approved, the Transferor/original owner of the software license(s) should provide the Transferee/recipient of the license with all pertinent physical media if applicable.  Autodesk is under no obligation to provide additional or replacement media to either the Transferor or the Transferee for the software being assigned.

Guidelines for Transferring an Autodesk Product or Subscription

The transfer of Autodesk products or subscriptions involves the transfer from one individual or company to another individual or company, or from one country to another country.

The Autodesk License and Services Agreement governing use of Autodesk software generally prohibits transferring ownership without the prior written consent of Autodesk. However, in a very limited number of circumstances, Autodesk will allow the transfer of products or subscriptions between parties or locations. These circumstances include, for example:

  • The merger of two or more companies
  • The divestiture or acquisition of a company by another company
  • Transfers between subsidiaries of a single company
  • Dissolution of a partnership​
  • Privatization of a government entity
  • Transfer from private entity to US Government Organization
  • Donations to a non-profit organization
  • Transfer to another country – In most cases the licenses and subscriptions must be registered for at least 12 months to transfer to another country.

If you are still having trouble with your TOLS request, please contact us at info@microsolresources.com or call 888-768-7568.

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Autodesk Architecture, Engineering and Construction Collection Expansion

As of September 7th, 2017, Autodesk has expanded the list of products included in the Architecture, Engineering and Construction (AEC) collection in order to provide customers with a better range of industry-leading solutions. The products included in this expansion are:

Revit Live

Robot Structural Analysis Professional

Dynamo Studio

Advance Steel

Fabrication CADmep

Structural Bridge Design

 

By adding these products at no extra cost, Autodesk now provides it’s customers with a better value for their subscription, which makes it easier for teams to implement the different workflows – from design to construction.

Join us for our webinar on Getting the Most out of your Autodesk Industry Collections, taking place on Wednesday, September 20th at 11AM EST, to learn more about these changes and the benefits of the Autodesk Industry Collections.

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