If you are an Autodesk subscriber or have perpetual license(s) on active Autodesk maintenance plan(s), you have the ability to install your Autodesk software on a secondary workstation such as a laptop or home office computer. To see an eligible product list click here.
For Autodesk software with single-user access type the assigned end user can simply access Autodesk Account with unique user login information and download the software using product serial number, product key and download link provided to a home machine or laptop. Per Autodesk policy, only one instance of the software can be active at any one time.
Additional steps are required if you have Autodesk software with multi-user access type. The contract administrator, Contract Manager or Software Coordinator(s), can either check out a license from the network license server or request a companion single-user serial number be created by making the request within Autodesk Account. If you are an end user, you will need to contact the administrator to fulfill this request. Administrators can follow the steps below to request a companion serial number be created within Autodesk Account.
If you are a Contract Manager or Software Coordinator(s), here are the steps you need to follow:
Note: While in most cases the turnaround time is much sooner, please allow up to 5 business days to process your request and receive an email from Autodesk with serial number (s).
Are you still having trouble? Call us at 888-768-7568!
An Autodesk Transfer of License or Subscription (TOLS) is either:
Review the guidelines below to confirm if your circumstances qualify for a transfer and then follow the steps in this blog if you want to transfer an Autodesk product or subscription to:
Be sure to have the following information ready to include in the Transfer of License and Subscription Application:
It is important to enter correct email addresses for both the Transferor and Transferee, as Autodesk will communicate solely through email if there are any issues. And, if approved, Autodesk will email both Transferor and Transferee for their electronic signatures to complete the TOLS process.
Once the Transfer of License and Subscription application is approved, the Transferor/original owner of the software license(s) should provide the Transferee/recipient of the license with all pertinent physical media if applicable. Autodesk is under no obligation to provide additional or replacement media to either the Transferor or the Transferee for the software being assigned.
The transfer of Autodesk products or subscriptions involves the transfer from one individual or company to another individual or company, or from one country to another country.
The Autodesk License and Services Agreement governing use of Autodesk software generally prohibits transferring ownership without the prior written consent of Autodesk. However, in a very limited number of circumstances, Autodesk will allow the transfer of products or subscriptions between parties or locations. These circumstances include, for example:
If you are still having trouble with your TOLS request, please contact us at email@example.com or call 888-768-7568.
As of September 7th, 2017, Autodesk has expanded the list of products included in the Architecture, Engineering and Construction (AEC) collection in order to provide customers with a better range of industry-leading solutions. The products included in this expansion are:
Structural Bridge Design
By adding these products at no extra cost, Autodesk now provides it’s customers with a better value for their subscription, which makes it easier for teams to implement the different workflows – from design to construction.
Join us for our webinar on Getting the Most out of your Autodesk Industry Collections, taking place on Wednesday, September 20th at 11AM EST, to learn more about these changes and the benefits of the Autodesk Industry Collections.
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